Privacy Policy
Your Privacy and Information Protection
Our Privacy Commitment
We believe that transparency is the key to any healthy relationship. At Novo Chiropractic Sports & Wellness Center, we're all about healthy. We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it.
This Privacy Policy applies to the Novo Chiropractic Sports & Wellness Center website and describes our privacy practices. You will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.
Third-Party Websites
Our website may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Novo Chiropractic Sports & Wellness Center is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each website that you visit.
What's Covered in This Policy
Information We Collect and How We Use Information
Personal Information We Collect
We collect the following personal information from you through our website forms:
- First and Last name
- Email address
- Phone number
By entering this information, you are providing personal information that will be used by Novo Chiropractic Sports & Wellness Center for the sole purpose of scheduling your appointment or returning your contact request.
Newsletter and Communications
If you choose to enroll as a subscriber of our website or subscribe to our blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics.
To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as gender, birth date and address), but it is not required.
Easy Unsubscribe: You can unsubscribe from newsletters or any of our emails by simply clicking on the "unsubscribe" link at the bottom of our emails; you will be immediately unsubscribed. For text messages, reply STOP to any text message sent from us.
Passive Information We Collect
Like many other websites, we also automatically collect and log other non-identifying information when you interact with our website:
Device data: We collect data from the device and application you use to access our website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps.
Usage data: We collect usage data that may include which webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by us collect information about who opened those emails and clicked on links in them to measure performance and improve deliverability.
Our Privacy Guarantee
No mobile opt-in information or personally identifiable data will be shared, sold, traded, or transferred to any third parties or affiliates for marketing or promotional use.
Your Rights To Access and Control Your Personal Data
Easy Opt-Out
At any time, you can choose to opt-out of receiving emails from us by simply clicking on the "unsubscribe" link at the bottom of our emails; you will be immediately unsubscribed.
Access Your Data
You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information. We will complete this request within 30 days of the initial request being received.
Your Personal Data Rights
To the extent required under applicable law, you have the following rights regarding your Personal Data:
Access: You may receive a list of your Personal Data that we process to the extent required and permitted by law.
Rectification: You may correct any Personal Data that we hold about you to the extent required and permitted by law.
Deletion: To the extent required by applicable law, you may request that we delete your Personal Data from our database.
Complaint: You have the right to contact or file a complaint with state authorities (Attorney General) or supervisory authorities about our mishandling of Personal Data.
California Residents
Residents of California may request a list of Personal Data we have disclosed about you to third parties. Once you have completed our verification process, you may request that we provide you a copy of your Personal Data, direct us to stop selling or disclosing Personal Data for certain purposes (if we have done so), and receive information regarding the categories of Personal Data we have collected, sold, or disclosed.
Contact Information
If you have any questions about this Privacy Policy or need assistance regarding your rights, please contact us:
Email: hello@novochiropractic.com
Phone: (616) 259-9835
Address: 5570 Wilson Ave SW Ste M/N, Grandville, MI 49418
Last Updated: January 2025